Privacy Policy

Last updated: January 8, 2026

1. Introduction

This Privacy Policy explains how MakeupSupport.com ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Controller

The data controller responsible for processing your personal data is:

[Company Name]
[Street Address]
[Postal Code] [City]
[Country]

Email: [Email Address]
Phone: [Phone Number]

3. Data Processed When Using the Contact Form

When you use our contact form, we collect the following information:

  • Name: Required to address you personally in our response
  • Email Address: Required to respond to your inquiry
  • Message: The content of your inquiry or question
  • Consent: Your agreement to the privacy policy (required checkbox)

Purpose: We process this data solely to respond to your inquiries and provide customer support.

Legal Basis: Your consent (by submitting the form and checking the consent checkbox).

Storage: Currently, contact form submissions are not stored on our servers. The form is for display purposes only and does not transmit data to a backend server. If we implement form submission storage in the future, we will update this policy accordingly.

Retention: If form data is stored in the future, it will be retained only as long as necessary to respond to your inquiry and comply with legal obligations, typically no longer than [X years/months].

4. Server Log Data

When you visit our website, our web server automatically collects certain information in server logs, including:

  • IP address
  • Browser type and version
  • Operating system
  • Date and time of access
  • Pages visited and files accessed
  • Referring website addresses (if applicable)
  • HTTP status codes

Purpose: Server log data is collected for technical purposes, including:

  • Ensuring website security and preventing abuse
  • Diagnosing technical issues
  • Improving website performance
  • Complying with legal obligations

Legal Basis: Legitimate interests (website security and operation).

Retention: Server logs are typically retained for [X days/months] and then automatically deleted, unless required for security investigations or legal compliance.

5. Cookies

We use browser localStorage (not traditional cookies) to store your preferences and saved tool results. For detailed information about our use of cookies and localStorage, please see our Cookie Policy.

Data Stored:

  • ms_cookie_choice: Your cookie preference ("essential" or "all")
  • makeupsupport_results: Your saved tool results (if you choose to save them)

This data is stored locally on your device and is not transmitted to our servers.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business (under strict confidentiality agreements)
  • When required by law or to respond to legal process
  • To protect our rights, privacy, safety, or property
  • In connection with a business transfer (merger, acquisition, etc.)

Current Status: Currently, we do not share personal data with third parties as we do not use analytics services, advertising networks, or other third-party services that would require data sharing.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Contact Form Data: Currently not stored. If stored in the future, retained for [X years/months] or until you request deletion.
  • Server Logs: Retained for [X days/months] and then automatically deleted.
  • LocalStorage Data: Stored on your device until you clear your browser data or use our "Clear All Saved Results" function.

When we no longer need your personal data, we will securely delete or anonymize it.

8. Your Rights

If you are located in the European Economic Area (EEA) or other jurisdictions with similar data protection laws, you have the following rights regarding your personal data:

  • Right of Access: You can request a copy of the personal data we hold about you
  • Right to Rectification: You can request correction of inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: You can request limitation of how we process your data
  • Right to Data Portability: You can request transfer of your data to another service provider
  • Right to Object: You can object to processing of your data for certain purposes
  • Right to Withdraw Consent: You can withdraw your consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided in Section 2 (Controller).

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • HTTPS encryption for data transmission
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

10. International Data Transfers

[PLACEHOLDER - If your website/server is hosted outside the EEA, describe:

  • Where data is stored/processed
  • What safeguards are in place (e.g., Standard Contractual Clauses, adequacy decisions)
  • How users can obtain more information

If all data is processed within the EEA, state: "We currently process all personal data within the European Economic Area (EEA)."]

11. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately using the contact information provided in Section 2.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page
  • Updating the "Last updated" date at the top of this policy

You are advised to review this Privacy Policy periodically to stay informed about how we protect your personal data.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

[Company Name]
[Street Address]
[Postal Code] [City]
[Country]

Email: [Email Address]
Phone: [Phone Number]

14. Supervisory Authority

If you are located in the EEA and believe we have not addressed your concerns regarding the processing of your personal data, you have the right to lodge a complaint with your local data protection supervisory authority. You can find contact information for your supervisory authority at https://edpb.europa.eu/about-edpb/about-edpb/members_en.