Contact Us
We're here to help you find the guidance you need. To give you the most relevant advice, please share a bit of context: your skin depth (fair, light, medium, tan, or deep), your undertone guess (warm, cool, or neutral), and any finish preferences you have in mind.
Tip: If you already used the tools, paste your result — it helps us answer faster.
Frequently Asked Questions
Do you recommend specific brands?
No, we don't recommend specific brands or products. Our approach is brand-independent — we focus on helping you understand categories, ingredients, and what to look for based on your features and preferences. This way, you can make informed decisions that work for you, regardless of brand.
Can you tell me the exact shade I should buy?
We can't determine exact shades without seeing you in person, but our tools and guidance help you understand your undertone, depth, and what shade families to look for. We provide step-by-step testing methods so you can find your match confidently when shopping.
How accurate are the tools?
Our tools provide guidance based on common patterns and best practices, but they're not guarantees. Everyone's features are unique, and what works for one person may not work for another. Think of the tools as a starting point — use them to understand your options, then test and adjust based on what you learn.
How quickly will you reply?
We aim to respond within 2-3 business days. If your question is urgent or time-sensitive, please mention that in your message and we'll do our best to prioritize it.